Updating Your Address with Australia Post

by Katie Katie Oct 01, 2024

Updating your address with Australia Post is a must when moving house. Here's a step-by-step guide on how to do it online.

Moving house is a big change! One of the things you’ll need to update before you move is your address with Australia Post. This is something many people put off and something can cause problems down the road, especially if you miss an important bill or if a package gets delivered to your old address. 

The good news is that updating your address with Australia Post doesn’t take long and you only need a few things. Here is our simple step-by-step guide to updating your address with Australia Post. 

Step 1: Gather Your Information

  • Before starting, make sure you have the following:

    • Your old address

    • Your new address

    • Identification (e.g., driver’s licence or passport)

Step 2: Visit the Australia Post Website

  • Go to the official Australia Post website at auspost.com.au.

  • If you prefer to update your address in person, visit your local Australia Post office and ask for the “Change of Address” form.

Step 3: Navigate to the Address Change Section

  • Look for the "Change of Address" option, typically found under the "Moving House" or "Personal" sections.

Step 4: Choose Your Method

  • You can update your address online or in person. For online changes, click the option to "Update Address Online."

Step 5: Complete the Online Form

  • Fill out the required information, including your personal details, old address, and new address.

  • You may also need to select how long you want your mail to be redirected (e.g., 1 month, 3 months, etc.).

Step 6: Verify Your Identity

  • Australia Post may require you to verify your identity. Follow the prompts to upload a form of ID if needed.

Step 7: Review and Confirm

  • Double-check all the information you entered to ensure it’s accurate. Once confirmed, proceed to the next step.

Step 8: Payment

  • If applicable, pay the fee for the address change and mail redirection service. Prices may vary depending on the duration you choose.

Step 9: Receive Confirmation

  • After completing your application, you should receive a confirmation email or notification. Keep this for your records.

Step 10: Check Mail Delivery

  • After your move, keep an eye on your mail to ensure it’s being redirected correctly to your new address.

Who Else Should I Update My Address With?

Update your address with other services such as your utilities, banks, subscriptions as well as when shopping online - Amazon, Temu, Shein, etc. 

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