How to Find a Mover You Can Trust

by Jenna Jul 11, 2024

Avoid moving scams or dodgy removalists. Here's how to find a mover you can trust

There are so many different things to compare when you are moving house. You probably start by comparing real estate agents, comparing mortage brokers, comparing insurance companies and even comparing pest control, schools in the area, etc. And then you need to move and the job of comparing house movers begins. 

In Australia, like in many countries, there have been instances of moving scams where individuals or companies take advantage of unsuspecting customers. These scams can range from overcharging to holding belongings hostage. To avoid falling victim to such scams and ensure a smooth relocation process, here are 10 tips to help you find a mover you can trust.

Compare House Movers and Find a Mover You Can Trust

One of the most effective ways to sift through the myriad of moving companies and find a trustworthy one is by using a reputable moving comparison website. Best Rated Transport is a leading platform in Australia that offers invaluable assistance and it's completely free to compare house moving quotes. You also don't need a credit card to access your quotes. 

One of the things that sets Best Rated Transport apart from the rest is that our site allows you to compare various moving options including container transport, which is also known as a self-pack move, as well as full-service moves, or compare removalists. You can compare interstate removalists as well as local movers and it's really easy to do.

The thing about Best Rated Transport is that we have a very strict policy in place when it comes to which transporters we work with and recommend to our customers. We only offer quotes from companies that earn our green tick of approval and, if a moving company doesn't comply, then we remove them from the site instantly.

By using Best Rated Transport, you also gain access to detailed reviews, ratings, and comparisons of various movers based on their service quality, reliability, and customer feedback. This information empowers you to make an informed decision, ensuring that your belongings are in safe hands throughout the moving process.

Now, let’s delve into the essential tips:

  1. Read Reviews and Testimonials: Look beyond the company’s own website and check independent review platforms. Honest feedback from previous customers can provide valuable insights into the mover’s reliability and professionalism.

  2. Get Recommendations: Ask friends, family, or colleagues for recommendations. Personal referrals are often reliable and can point you towards movers with proven track records.

  3. Get Multiple Quotes: Obtain quotes from at least three different moving companies. This not only helps you compare prices but also gives you a sense of each company’s responsiveness and professionalism. Best Rated Transport aims to provide you with three instant quotes depending on availability. 

  4. Beware of Low Estimates: While affordability is important, be cautious of quotes that seem significantly lower than others. Unrealistically low estimates could be a red flag for potential hidden costs or subpar service.

  5. Ask About Insurance Coverage: Inquire about the mover’s insurance options. A trustworthy company will offer adequate insurance coverage for your belongings during transit.

  6. Check for Complaints: Research the mover’s history with consumer protection agencies such as the Australian Competition and Consumer Commission (ACCC) and the Australian Financial Complaints Authority (AFCA). This can reveal any past complaints or disputes.

  7. Avoid Cash Payments Upfront: Be wary of movers who demand a large deposit or cash payments upfront.

  8. Review the Contract Thoroughly: Before signing any contract, read through all terms and conditions carefully. Ensure all services, fees, and timelines are clearly outlined and agreed upon.

No one wants their fresh start to be tainting by a terrible moving experience. Start your search for reliable movers and compare house movers so you can find a mover you can trust. Moving house should be an exciting new chapter, and with the right mover, it can be a smooth and stress-free experience.

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COVID-19 UPDATE Our drivers can still access all States but there are public restrictions with access to WA. Domestic interstate moves are still possible for: QLD / NSW / VIC / SA / NT / TAS

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