Ergon Energy is one of Australia's largest electricity networks, energising Queensland communities in regional Queensland; from coastal and rural areas to the remote communities of outback Queensland and the Torres Strait. If you are making the move to Queensland or moving house in Queensland, odds are, you’re going to have to connect with Ergon. 

Moving house and managing your electricity connection with Ergon Energy involves several important steps but it’s one of the many things you’ll need to tick off your do-to list when moving to Queensland. 

Here’s a guide to help you through the process:

Ergon Moving House Guide 

1. Notify Ergon Energy of Your Move

At least a few weeks before your move, contact Ergon Energy to inform them of your upcoming move. You can do this online or via phone. You’ll need to have a few details on hand including your current address, new address, and the date of your move.

2. Disconnect Electricity at Your Current Home

Request a disconnection date for your current property, typically on the day of your move. Ask for a final metre reading to ensure you receive an accurate final bill.

3. Prepare for Moving Day

Confirm the disconnection schedule with Ergon Energy and ensure any appliances that require electricity are managed accordingly. Before moving, check that your new home has electricity connected, or schedule a connection date if it’s a new or vacant property.

4. Connect Electricity at Your New Home

Contact Ergon Energy to set up a connection at your new address, ideally a few days before your move-in date. Give them all necessary information, including your new address and the desired connection date.

5. Final Steps on Moving Day

If there are any problems with your electricity connection, contact Ergon Energy immediately for assistance.

6. Update Your Account

After moving, ensure that your account details with Ergon Energy are updated with your new address. You can do this online. Keep an eye on your first few bills to ensure that everything is accurate and that you’re being billed correctly for both properties.

In most instances, you will need to pay a disconnection or reconnection fee when doing an Ergon house move. If you are a new customer to Ergon Energy, keep an eye out for any deals and discounts that they may offer new customers. 

Ergon House Move 

If the thought of dealing with Ergon Energy sends you into a state of panic, then consider a reconnection company such as ConnectNow which can handle the connections and disconnections on your behalf for electricity, phone, internet and more. 

Make sure you also check out our guides on Telstra house move help and Australia Post house move help. 

When the time comes to make your move, you can compare furniture removalists in Queensland and find your best rate on moving house through Best Rated Transport. It’s free to compare house move quotes and there’s no need to provide a credit card or even log in to access free quotes. Our goal is to make the moving process as stress-free and straightforward as possible. Check out our Free Moving Guide as well with plenty of tips and tricks on spearheading the costs of moving interstate.